Last updated: August 10, 2026
Toket is an independent AI product lab. Workspace is currently Private Beta / limited access, and public payment checkout for Workspace plans or credits is not currently integrated. This policy explains how refunds will be handled if and when paid digital services are enabled.
Note: These supplemental terms apply based on the site/domain you use. Display language does not change the U.S. legal market.
On toketai.com, public payment checkout for Workspace plans or credits is not currently integrated. If paid services are enabled later, refund requests for Credits, plans, or digital services will be evaluated against applicable orders, payment processor rules, and the main policy below.
When Credits exist, consumed Credits are generally not refundable. Credits are internal usage credits—not cash, cryptocurrency, securities, or stored value; not redeemable for money. Purchased credits are not currently issued for public sale.
Contact: wangsiji0719@gmail.com
P1 risk-reduction supplement only—not final counsel-reviewed legal text.
Payment is not currently integrated for public Workspace plans or credit purchases. If Toket later offers Credits, membership plans, or related digital services, benefits would take effect as described on the purchase page when checkout is enabled.
Credits are internal usage credits for Toket AI and are not redeemable for cash. When Credits exist, consumed Credits are generally not refundable; whether any refund is granted, the amount, and the remedy depend on your plan, platform rules, and the sections below.
Consumed Credits or services already used are generally not refundable. We also typically do not offer no-reason full refunds for change of mind, started subscription periods, or unused balances alone.
If paid services are enabled, for unused balances, duplicate charges, payment errors, confirmed extended inability to use paid features, or mistaken billing, you may contact support to request review.
Whether a refund is granted, the amount, and where funds are returned depend on the payment channel, order status, usage history, and applicable laws. We may, depending on the circumstances, refund to the original payment method, offer Credit compensation, extend service, or use another appropriate remedy.
Where mandatory legal requirements apply, those requirements prevail.
If paid services are enabled and you were charged more than once for the same order or subscription period due to a billing error, if a payment channel anomaly or order status issue occurred, or if you believe you were charged in error, contact us with your receipt and account email, plus the order or transaction ID when available. After verification, we may refund to the original payment method or apply another appropriate remedy depending on the circumstances.
If paid services are enabled and a confirmed system failure or platform issue prevents you from using paid features for an extended period, contact our support team. Depending on the circumstances, we may offer a service extension, Credit compensation, or a partial refund—based on outage duration, scope of impact, and your actual usage.
Email wangsiji0719@gmail.com with:
We aim to respond within 3 business days.
See also our Terms of Service and Privacy Policy. Current access and future paid-service information (when enabled) appears on the Pricing page.
